Answering a branch question from the office

Reply on the record

Use the evidence or messaging route in your application or member account. Do not email sensitive files to unofficial addresses.

Address only the branch named in the request. Keep other members’ data out of the reply.

The office attaches the reply to the application file before any approval decision.

Contractors acting on “Answering a branch question from the office” should list every pharmacy branch they operate if they apply, enter GPhC details that match the applicant, and add a Companies House number only when the form asks for a company. The office may look those records up. A match is not approval. Accept the agreement version shown on screen; acceptance is recorded with a timestamp.

How the process works

This guide, “Answering a branch question from the office”, walks through a published process. It does not change eligibility. Follow the on-screen application if you are applying. Use Contact for press, partnerships or event interest, not to submit an application.

Around “Answering a branch question from the office” you can also read About, Why join, Apply, Contact, Blog, Guides, Events and News. Use Contact for press, partnerships or event interest. Do not send a membership application through Contact, and do not expect Contact to move an application that is already in review.

No payment is taken when you submit an application. The IPCN office reviews every application. Approval is not automatic. If you share “Answering a branch question from the office”, share the public page rather than a screenshot of an application. Do not put GPhC numbers, company numbers or personal emails on a public hub. Independent contractors remain responsible for their own pharmacies. IPCN membership does not replace professional indemnity, an NHS contract, or the public register.

Who should read this

“Answering a branch question from the office” can be read on the public site, and signed-in members can also use the member area alongside it. Applying remains a separate step at /apply/start. A Contact message does not create a membership.

Membership is £240 per year excluding VAT (£288 including VAT). No payment is taken when you submit an application. The IPCN office reviews every application. Approval is not automatic. Payment invitations follow approval. If you are ready to apply after reading “Answering a branch question from the office”, start the five-step form at /apply/start. The public launch event is Friday 10 October 2026; confirm the venue with the office before you travel.

The network does not standardise how you run your pharmacy and does not act as a buying group.

What to do next

Start the five-step form at /apply/start when you are ready. Use Contact for press, partnerships, launch-event interest or Pharmacy Show interest, or email office@ipcn.org.uk. Membership is £240 per year excluding VAT (£288 including VAT). No payment is taken when you submit an application. The IPCN office reviews every application. Approval is not automatic.

Use Contact for press, partnerships, launch-event interest or Pharmacy Show interest, or email office@ipcn.org.uk. If you only needed information, you can stop at Why join.

When you finish “Answering a branch question from the office”, either start /apply/start, write to the office, or stop. There is no third form that creates membership. Member sign in is only for people the office has already confirmed. Attending a public event or visiting the website does not confirm membership.

If “Answering a branch question from the office” answered your question, you can stop there. If you want to join, start at /apply/start. If you need press, partnership or event help, write to office@ipcn.org.uk. The office will reply from the address it holds on file.

Contractors who act on “Answering a branch question from the office” should keep GPhC details consistent with the applicant, list every branch they operate if they apply, and wait for the office review before expecting a payment invitation.

Applicants: use the application account. Members: sign in first.